Refund Policy

Please contact us at with any questions or concerns you have. Orders may not be modified or canceled on the day of delivery. Making over a hundred custom fresh salads and sandwiches from scratch, at a reasonable price, in under an hour, and reliably delivering them on-time to your Dropspot every day is not easy. The only way to make this possible is for the order receipt to be sent directly to the kitchen and for the salad chefs to start preparing your salad immediately. Orders that need to be cancelled or modified on the day of delivery create waste since made-to-order salads cannot be served to other customers. This waste is bad for the environment and is especially relevant during the current drought in California. Therefore, orders can only be cancelled up until the day of delivery. Same day orders cannot be cancelled. To cancel an order before the day of delivery click the Cancel Order link at the bottom of your order confirmation email.
**As a restaurant that makes all of our items to-order and from scratch, we prepare recipes using wheat, eggs, soybeans, milk, peanuts, tree nuts, and fish in each kitchen.
As we prepare our dishes, there is a possibility that items can come into contact with common allergens. As such, we are unable to guarantee that any menu item is completely free of allergens.**
*Consuming raw or undercooked meats, seafood, poultry, or eggs may increase your risk of foodborne illness.